Use your original packing slip and follow the step-by-step directions on the back.
Don't have your original packing slip? Simply click here to download and print a returns form.
Once your form is filled out, enclose it in a box along with the merchandise you wish to return and send it back to us for an exchange or refund of its purchase price. All requests will be processed within one to three business days upon receipt of your package in Verona, WI. Please allow two billing cycles for any credit card adjustments to appear.
Send your return:
Duluth Trading Company 515 Commerce Parkway Verona, WI 53593
Or, use our Easy-Does-It label for a flat fee of $6.95
If your order contained an Easy-Does-It label simply apply it to your package and drop it in the U.S. Mail wherever it’s most convenient. No postage is necessary, this is a prepaid label. We will simply deduct $6.95 from your original form of payment.
Please note: Not all orders are eligible for the prepaid return service, so we may not have provided the pre-paid label in your package.
If you were provided a pre-paid return label you can simply click here to track your return package.
Still have questions or need help?
Call a friendly customer service representative: 1-877-382-2345 Monday through Friday: 7 AM - 7 PM CST Saturday 8 AM - 5 PM CST