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If you're not 100% satisfied with any item you purchase from Duluth Trading, return it to us at any time for an exchange or refund of its purchase price. Simple, unconditional, no nonsense, NO BULL.
| Contact info | Details | Hours of Operation |
|---|---|---|
| Order by Telephone | 1-800-505-8888 | 24 hours a day, 7 days a week |
| Order by Mail |
Duluth Trading Company P.O. Box 200 Belleville, WI 53508-0200 |
Processed within 24 hours after receiving |
| Order by Fax | 1-888-950-3199 | Processed within 24 hours after receiving |
|
Customer Service Department Product and order questions? Contact a trained representative. |
1-877-382-2345 Or email us at customerservice@duluthtrading.com |
Monday through Friday 7 AM - 8 PM CT Saturdays 8 AM - 5 PM CT |
|
General correspondence Stories, suggestions, kudos? Send 'em here! |
Duluth Trading Company PO Box 409 Belleville WI, 53508-0409 |
Merchant response: Thank you for your comments. We checked our latest shipment and did indeed find these unacceptable quality issues. We went back to the drawing board with our manufacturer and are now double stitching the wings to the body of the duck. Please contact customer service for a free replacement. We apologize for the inconvenience and the disappointment.