The Duluth Trading store experience is one like no other, and our retail team ensures it’s exactly that. Our retail associates are the real deal — often among Duluth’s biggest fans — and no stranger to our goods and gear. If you enjoy helping customers, swappin’ stories, and giving grounded advice, you could make a great addition to our retail team.
Our retail associates are the friendly faces on the front line for Duluth every day.
- Rub elbows with Duluth fans and customers
- Provide superior product knowledge
- Maintain a shipshape shop
- Be a part of one of the country's fastest-growing brick and mortar retailers
Duluth associates walk the walk and talk the talk — something our customers always appreciate.
- Be an expert ambassador of all things Duluth
- Connect with fans in a genuine, solution-forward way
- Service with a big toothy grin
- A focus on customers, not commissions
Duluth is built on No Bull customer service that goes above and beyond on everything we do for our fans.
- Associates are happy to help, no matter the matter
- Treat every customer like a next-door neighbor
- Provide solutions that work. No ifs. No ands. No bull.
Packing up orders alongside hardworkin’ teammates in our new distribution center takes a crackerjack behind-the-scenes team to deliver the best customer service possible.
Our distribution center is always looking for people to fill positions:
- Retail prep
- Returns handler/analyzer
Warehouse associates work in a safe, clean environment using state-of-the-art supply chain technology, along with:
- Flexible work schedules
- Full-time benefits
- Holiday overtime
- Generous employee discounts
- Beautiful trails to walk, run, or ride
Being a straight-shootin’ troubleshooter in our call center takes a crackerjack behind-the-scenes team to deliver the best customer service possible — whether the customer wants to shop online, from our catalog, in-store, or via phone.
Customers are always greeted by a real person and we never clock our calls, so you can take your time helping customers.
- Remote call agents enjoy the freedom of working from home
- Meet passionate customers and help with returns/exchanges
- Enjoy making a positive impact on customers' experiences