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COVID-19 UPDATES

COVID-19 Updates: The latest information for our Duluth Family

FREQUENTLY ASKED QUESTIONS

Our goal is to continue to operate safely and responsibly based on the latest conditions and information regarding COVID-19. We continue to monitor guidance from local, state and federal health officials as well as the Centers for Disease Control (CDC) and World Health Organization (WHO).

We have implemented the following safety measures and benefits to support our employees:

● Providing employees with disposable face masks and gloves.

● Regularly disinfecting shared spaces.

● Conducting nightly deep cleaning in workstations and on hard surfaces.

● Practicing social distancing at workstations and in break rooms.

● Providing paid time off for appointments and recovery for employees who elect to be vaccinated against Covid-19.

When you visit us in-store, health and safety is our highest priority. We promise extra cleaning and care so that you can shop with confidence. At every Duluth store, we schedule regular cleanings for high-touch areas and have installed plexiglass shields at all registers. Upon request, hand sanitizer and masks are available for customers.

If you have additional questions or concerns, please don’t hesitate to call and talk to an associate at your local Duluth Trading store.

Our stores are following recommendations based on individual state and municipality requirements. We encourage customers to follow the most recent guidance from the CDC on approved face coverings and masks.

We ask that you continue to observe appropriate distancing from your fellow customers and employees while visiting us at Duluth Trading.

Our stores are open for in-person shopping and are following recommendations based on individual state and municipality requirements. We encourage the continued practice of social distancing for our employees and customers while shopping in-store.

If you’re planning a trip to your local Duluth Trading store, we recommend you call ahead if you have additional questions or concerns.

You are always welcome to use our website or contact our Customer Care team at 1-866-300-9719.

If you live near a Duluth Trading store, we offer an option for customers to buy online and pick up in-store as well as a contactless curbside pickup. Customers can select this convenient option while shopping for their favorite Duluth products directly on our website.

Orders can be returned or exchanged at any Duluth store. Customers can also return merchandise at https://www.duluthtrading.com/content/returns