Here at Duluth, we are committed to helping protect the health and safety of our hardworking employees and loyal customers. We are closely monitoring the changing situation around COVID-19 and complying with recommendations from the WHO and CDC.
We are committed to protecting the health and safety of our hardworking employees and complying with recommendations from the WHO and CDC.
We have implemented the following safety measures and taken extra precautions, including:
● Taking employees’ temperature using a non-contact infrared thermometer ahead of each workday or shift.
● Providing employees with disposable face masks and gloves.
● Regularly disinfecting shared spaces.
● Conducting nightly deep cleaning to workstations and hard surfaces.
● Practicing social distancing at work stations and break rooms.
You are always welcome to use our website or contact our Customer Care team at 1-866-300-9719.
If you live near a Duluth Trading store, we are following the recommendations of the individual state or municipality at each of our retail locations. We’ve also taken extra precautions to ensure the safety of our customers and employees, such as regular store cleanings. We offer an option for customers to buy online and pickup in-store as well as a contactless curbside pickup.
You are always welcome to use our website or contact our Customer Care team at 1-866-300-9719.
If you live near a Duluth Trading store, we offer an option for customers to buy online and pick up in-store as well as a contactless curbside pick up. Customers can select this convenient option while shopping for their favorite Duluth products directly on our website.
We have been able to reopen our stores in accordance with local government guidelines. Check www.duluthtrading.com/find-stores/ for the most up-to-date information.
We have added extra daily cleaning to our stores and have installed PPE at all registers. If you have additional questions or concerns, please don’t hesitate to call and talk to one of our associates at your local Duluth Trading Co. store.
If you’d like to use a dressing room, our stores are following recommendations based on individual state and municipality requirements. If dressing rooms are open in your local Duluth store, we ask for your patience as we have added extra daily cleaning to our stores, which may cause some slight delays. Please remember, you can return or exchange an item if needed.
Yes. For the safety of all customers and employees, all customers must wear a face covering that covers their mouth and nose at all times while at one of our retail stores. This requirement does not apply to children under the age of 2 or to individuals who are unable to wear a face covering due to a medical condition.
The use of a face covering should not be seen as a substitute for social distancing. We ask that you continue to observe appropriate distancing from your fellow customers and employees while visiting us at Duluth Trading.
Our stores are following recommendations based on individual state and municipality requirements. If you’re planning a trip to one of our stores, we recommend you call your local Duluth Trading store if you have additional questions or concerns.
Orders can be returned or exchanged at any Duluth store. Customers can also return or exchange merchandise at www.duluthtrading.com/return .