No Bull Guarantee
We stand by the craftsmanship and durability of our products. If you are not satisfied with any item you purchase from Duluth Trading, return it for a refund within one year. After one year, we will also consider returns for items that are defective or don’t perform as designed. No Bull means if something goes wrong, we will always treat you right.
At Duluth, we know you work and play hard. We’re confident our products are up to snuff and can take what you dish out. However, nothing lasts forever or handles every abuse. Our No Bull Guarantee is meant to cover product flaws and failures, not ordinary wear and tear. The following conditions apply regardless of when you made your purchase, even within the first year.
Sorry, we cannot accept returns for:
- Products damaged by misuse, negligence, improper care, or chewing by Scout or Fluffy
- Products showing extreme abuse or unusual wear and tear
- Products lost or damaged through natural disasters, fire or accidents
- Products with a missing or defaced label, or brands we don’t sell
- Products sold in multiples, such as 3-packs, but returned individually
- Products that have been contaminated or soiled beyond a reasonable expectation
- Products returned for personal circumstances (such as weight loss) unrelated to product design or performance
- Repetitive abuse of our return policy
Our goal is to always treat you fairly – No Bull – and we ask the same of you.
To make a return or exchange, start here.